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Atlassian’s Confluence gets a new template gallery

Confluence, Atlassian’s content-centric collaboration tool for teams, is making it easier for new users to get started with the launch of an updated template gallery and 75 new templates. They incorporate what the company has learned from its customers and partners since it first launched the service back in 2004.

About a year ago, Atlassian gave Confluence a major makeover, with an updated editor and advanced analytics. Today’s update isn’t quite as dramatic but goes to show that Confluence has evolved from a niche wiki for technical documentation teams to a tool that is often used across organizations today.

Today, about 60,000 customers are using Confluence daily and the new templates reflect the different needs of these companies. The new template gallery will make it easier to find the specific template that makes sense for your business, with new search tools, filters and previews that you can find in the right-hand panel of your Confluence site.

The updated gallery features new templates for design, marketing and HR teams, for example. Working with partners, Atlassian also added templates like a job description guide from Indeed and a design system template from InVision, as well as similar use case-specific templates from HubSpot, Optimizely and others. Since most tasks take more than one template, Atlassian is also launching collections of templates for accomplishing more complex tasks around developing marketing strategies, HR workflows, product development and more.

SMB loans platform Kabbage to furlough a ‘significant’ number of staff, close office in Bangalore

Another tech unicorn is feeling the pinch of doing business during the coronavirus pandemic. Today, Kabbage, the Softbank-backed lending startup that uses machine learning to provide speedy and more accurate evaluations of loan applications for small and medium businesses, is furloughing a “significant number” of its US team of 500 employees, according to a memo sent to staff and seen by TechCrunch, in the wake of drastically changed business conditions for the company. It is also completely closing down its office in Bangalore, India, and executive staff is taking a “considerable” pay cut.

The announcement is effective immediately and was made to staff earlier today by way of a video conference call, as the whole company is currently remote working in the current conditions.

Kabbage is not disclosing the full number of staff that are being affected by the news (if you know, you can contact us anonymously). It’s also not putting a timeframe on how long the furlough will last, but it’s going to continue providing benefits to affected employees. The intention is to bring them back on when things shift again.

“We realize this is a shock to everyone. No business in the world could have prepared for what has transpired these past few weeks and everyone has been impacted,” co-founder and CEO Rob Frohwein wrote in the memo. “The economic fallout of this virus has rattled the small business community to which Kabbage is directly linked. It’s painful to say goodbye to our friends and colleagues in Bangalore and to furlough a number of U.S. team members. While the duration of the furlough remains uncertain, please bear in mind that the full intention of furloughing is temporary. We simply have no clear idea of how long quarantining or its reverberations in the economy will last.”

Kabbage’s predicament underscores the complicated and stressful calculus that tech companies built around providing services to SMBs, or fintech (or both, as in the case of Kabbage) are currently facing.

SMBs are struggling right now in the US: many operate on very short terms when it comes to finances and closing their businesses (or seeing a drastic reduction in custom) means they will not have the cash to last 10 days without revenue, “and we’re already well past that window,” Frohwein noted in his memo.

In Kabbage’s case, that means not only are SMBs not able to be evaluated and approved for normal loans at the moment, but SMBs that already have loans out are likely facing delinquencies.

The decision to furlough is hard but in relative terms it’s actually good news: it was made at the eleventh hour after a period when Kabbage was considering layoffs instead.

The company has raised hundreds of millions of dollars in equity and debt, and it was in a healthy state before the coronavirus outbreak. The memo notes that the “board and our top investors are aware of the challenges we are facing and have committed to helping us through this period,” although it doesn’t specify what that means in terms of financial support for the business, and whether that support would have been there for the business as-is.

The shift to furlough from layoffs came in the wake of announcement yesterday by Steven Mnuchin, the US Secretary of the Treasury, who clarified that “any FDIC bank, any credit union, any fintech lender will be authorized” to make loans to small businesses as a part of the US government’s CARE Act, the giant stimulus package that included nearly $350 billion in loan guarantees for small businesses.

While that provides much-needed relief for these businesses, the implementation of it — the Small Business Administration has already received nearly 1 million claims for disaster-relief loans since the crisis started — has been and is going to be a challenge.

That effectively opens up an opportunity for Kabbage and companies like it to revive and reorient some of its business. Kabbage said it is in “deep discussions” with the Treasury Department, the White House, and the Small Business Administration to help expedite applications for aid.

While loans still make up the majority of Kabbage’s business, the company has been making a move to diversify its services, and in recent times it has made acquisitions and launched new services around market intelligence insights and payments services. While there has certainly been a jump in e-commerce, overall the tightening economy will have a chilling effect on the wider market, and it will be worth seeing what happens with other companies that focus on loans, as well as adjacent financial services.

Turbo Systems hires former Looker CMO Jen Grant as CEO

Turbo Systems, a three-year old, no-code mobile app startup, announced today it has brought on industry veteran Jen Grant to be CEO.

Grant, who was previously vice president of marketing at Box and chief marketing officer at Elastic and Looker, brings more than 15 years of tech company experience to the young startup.

She says that when Looker got acquired by Google last June for $2.6 billion, she began looking for her next opportunity. She had done a stint with Google as a product manager earlier in her career and was looking for something new.

She saw Looker as a model for the kind of company she wanted to join, one that had a founder focused on product and engineering, who hired an outside CEO early on to run the business, as Looker had done. She found that in Turbo where founder Hari Subramanian was taking on that type of role. Subramanian was also a successful entrepreneur, having previously founded ServiceMax before selling it to GE in 2016.

“The first thing that really drew me to Turbo was this partnership with Hari,” Grant told TechCrunch. While that relationship was a key component for her, she says even with that, before she decided to join, she spoke to customers and she saw an enthusiasm there that drew her to the company.

“I love products that actually help people. And so Box is helping people collaborate and share files and work together. Looker is about getting data to everyone in the organization so that everyone could be making great decisions, and at Turbo we’re making it easy for anyone to create a mobile app that helps run their business,” she said.

Grant has been on the job for just 30 days, joining the company in the middle of a global pandemic. So it’s even more challenging than the typical early days for any new CEO, but she is looking forward and trying to help her 36 employees navigate this situation.

“You know, I didn’t know that this is what would happen in my first 30 days, but what inspires me, what’s a big part of it is that I can help by growing this company, by being successful and by being able to hire more and more people, and contribute to getting our economy back on track,” Grant said.

She also recognizes that there is a lack of diversity in her new CEO role, and she hopes to be a role model. “I have been fortunate to get to a position where I know I can do this job and do it well. And it’s my responsibility to do this work, my responsibility to show it can be done and shouldn’t be an anomaly.”

Turbo Systems was founded in 2017 and has raised $8 million, according to Crunchbase. It helps companies build mobile apps without coding, connecting to 140 different data sources such as Salesforce, SAP and Oracle.